Providing people on the ground with accurate, timely and relevant information is critical for informed decisions and actions before, during and after disasters. Australia has seen significant progress in disaster communication in recent years, with a national focus on engaging and empowering communities.
But sometimes communications can still break down just when they are needed most. Two-way communication of information from emergency services to the community, and from the community to emergency services, is vital.
There is an opportunity to make information easier to access and to interpret by emergency services and communities.
Information can be challenging to interpret due to:
Improvements in capturing, aggregating, analysing, and sharing data in close to real time can substantially improve situational awareness and the quality of decision making. The integration of multiple information sources into tailored and actionable hazard notifications will provide the appropriate information in a format that aids decisions by emergency service personnel and provides timely information for the community.